Article: Perspectives of Health Care Providers in an Integrated Health Care Delivery Network on Inpatient Electronic Consultation (e-Consult) Use During the COVID-19 Pandemic.
2021 Volume 8, Page(s) 23743735211007696
Abstract: ... consultations (e-Consults) during the COVID-19 crisis. Providers were invited to complete an anonymous survey ... A large academic hospital system (Allegheny Health Network) introduced inpatient electronic ... consulting providers agreed that e-Consults were easy to use (100% and 96.2%, respectively). Both groups also ...
| Abstract | A large academic hospital system (Allegheny Health Network) introduced inpatient electronic consultations (e-Consults) during the COVID-19 crisis. Providers were invited to complete an anonymous survey on their perceptions of e-Consults. Descriptive statistics were used to analyze Likert-scale data. Cronbach's alpha was used to assess internal consistency. Ninety-five providers completed the survey. Requesting and consulting providers agreed that e-Consults were easy to use (100% and 96.2%, respectively). Both groups also concurred that e-Consults either decreased or did not significantly impact their workload (81% and 74%, respectively) and that training was appropriate (77.8% and 86.8%, respectively). The advantage and barrier selected most frequently by specialists was "timelier completion of the consult versus in-person" and "inadequate information to complete the consult," respectively. The disadvantage selected most frequently by requesting physicians was "lack of communication between providers." Open-ended comments were categorized into themes. Concerns were raised regarding whether provider-provider communication via this platform offered enough information to make recommendations compared to traditional encounters. The perceived benefits and barriers of e-Consults should be further explored with the goal of improving patient care delivery and provider satisfaction. |
|---|---|
| Language | English |
| Publishing date | 2021-04-06 |
| Publishing country | United States |
| Document type | Journal Article |
| ZDB-ID | 2857285-3 |
| ISSN | 2374-3743 ; 2374-3735 |
| ISSN (online) | 2374-3743 |
| ISSN | 2374-3735 |
| DOI | 10.1177/23743735211007696 |
| Database | MEDical Literature Analysis and Retrieval System OnLINE |
More links
Kategorien
Order via subito
This service is chargeable due to the Delivery terms set by subito. Orders including an article and supplementary material will be classified as separate orders. In these cases, fees will be demanded for each order.