Article: Respiratory outpatient clinics during and post COVID-19: the use of patient satisfaction and preference data to redesign service delivery.
2021 Volume 8, Issue 1, Page(s) e21–e22
Abstract: We used a survey to evaluate patient satisfaction with a remote system for the delivery ... of respiratory clinics and to capture future preferences. 98% of responders were satisfied with their current ... appointment being held remotely in order to reduce the risks from COVID-19. Regarding future preferences ...
| Abstract | We used a survey to evaluate patient satisfaction with a remote system for the delivery of respiratory clinics and to capture future preferences. 98% of responders were satisfied with their current appointment being held remotely in order to reduce the risks from COVID-19. Regarding future preferences beyond the pandemic, 41% of respondents preferred a face-to-face appointment, 35% preferred a remote appointment and 24% had no preference of one modality over another. Additional qualitative data suggest that a flexible system allowing patients to choose the mode of attendance shortly before the appointment would be welcomed. |
|---|---|
| Language | English |
| Publishing date | 2021-03-29 |
| Publishing country | England |
| Document type | Journal Article |
| ZDB-ID | 3016427-8 |
| ISSN | 2514-6653 ; 2514-6645 |
| ISSN (online) | 2514-6653 |
| ISSN | 2514-6645 |
| DOI | 10.7861/fhj.2020-0181 |
| Database | MEDical Literature Analysis and Retrieval System OnLINE |
More links
Kategorien
Order via subito
This service is chargeable due to the Delivery terms set by subito. Orders including an article and supplementary material will be classified as separate orders. In these cases, fees will be demanded for each order.