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  1. Article ; Online: Editorial Comment: Efficiency and satisfaction with telephone consultation of follow-up patients in neuro-urology: Experience of the COVID-19 pandemic.

    Averbeck, Marcio Augusto

    International braz j urol : official journal of the Brazilian Society of Urology

    2021  Volume 48, Issue 1, Page(s) 180–181

    MeSH term(s) COVID-19 ; Follow-Up Studies ; Humans ; Pandemics ; Patient Satisfaction ; Personal Satisfaction ; Referral and Consultation ; SARS-CoV-2 ; Telephone ; Urology
    Language English
    Publishing date 2021-11-13
    Publishing country Brazil
    Document type Editorial ; Comment
    ZDB-ID 2206649-4
    ISSN 1677-6119 ; 1677-5538
    ISSN (online) 1677-6119
    ISSN 1677-5538
    DOI 10.1590/S1677-5538.IBJU.2022.01.04
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  2. Article ; Online: Efficiency and satisfaction with telephone consultation of follow-up patients in neuro-urology: Experience of the COVID-19 pandemic.

    Chesnel, Camille / Hentzen, Claire / Le Breton, Frédérique / Turmel, Nicolas / Tan, Eliane / Haddad, Rebecca / Amarenco, Gérard

    Neurourology and urodynamics

    2021  Volume 40, Issue 3, Page(s) 929–937

    Abstract: ... the efficiency and satisfaction of a telephone consultation in neuro-urology.: Methods: During the pandemic ... Aim: The COVID-19 pandemic led to limit patients' visits to the neuro-urology department ... About 358 neurologic patients were included in the study. The mean efficiency of the telephone consultation ...

    Abstract Aim: The COVID-19 pandemic led to limit patients' visits to the neuro-urology department. Telemedicine was seen as a pragmatic solution to provide follow-up care. This study aimed to assess the efficiency and satisfaction of a telephone consultation in neuro-urology.
    Methods: During the pandemic, the scheduled medical visits were converted into telephone consultation. For each teleconsultation, the physician assessed the efficiency and the patient-rated global satisfaction of the teleconsultation. The physician and the patient assessed whether this teleconsultation replaced a physical visit.
    Results: About 358 neurologic patients were included in the study. The mean efficiency of the telephone consultation was 9.3/10 (±1.5). The mean global satisfaction was 9.0/10 (±1.3). The majority of the patients (52.4%) would prefer a physical consultation. 90.2% might convert some clinic visits to teleconsultations in the future. No agreement was found between the patient and the physician when they were asked if the teleconsultation replaced the physical consultation initially scheduled (weight kappa = 0.02; 95% confidence interval = [-0.06 to 0.11]). Cognitive impairment, difficulty to obtain relevant information, and lack of physical examination were unfavorable to the efficiency of the teleconsultation. Cognitive impairment, embarrassing nature of the teleconsultation, and preference for a physical consultation were unfavorable to satisfaction of the patient.
    Conclusion: Telemedicine in neuro-urology was associated with a high satisfaction of the patients and was described as efficient by the physicians. Despite this, the majority of the patients reported a preference for physical consultation. The COVID-19 pandemic might be an opportunity to refine our practices in neuro-urology and to develop telemedicine.
    MeSH term(s) Adult ; Aged ; COVID-19 ; Female ; Follow-Up Studies ; Humans ; Male ; Middle Aged ; Pandemics ; Patient Satisfaction ; Remote Consultation ; Telephone ; Urology
    Language English
    Publishing date 2021-03-06
    Publishing country United States
    Document type Journal Article
    ZDB-ID 604904-7
    ISSN 1520-6777 ; 0733-2467
    ISSN (online) 1520-6777
    ISSN 0733-2467
    DOI 10.1002/nau.24651
    Database MEDical Literature Analysis and Retrieval System OnLINE

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    ab Jg. 2022: Lesesaal (EG)

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