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Article ; Online: Intravitreal injections during COVID-19 outbreak: Protective measures, total duration of care and perceived quality of care in a tertiary retina center.

Denys, Paul / Miere, Alexandra / Colantuono, Donato / Jung, Camille / Souied, Eric H

European journal of ophthalmology

2021  Volume 32, Issue 1, Page(s) 372–376

Abstract: ... the perceived quality of care, and the total time spent in the department, using a Likert scale. We also ... our survey revealed high patient satisfaction with PPE, quality of care, and total time spent in outpatient ... with the new type of care provided, 89.8% with the duration of care, and 93.5% with the PPE. Satisfaction was ...

Abstract Purpose: To assess patient satisfaction regarding the sudden reorganization of care during the COVID-19 pandemic in the outpatient intravitreal injection (IVI) clinic.
Methods: A survey of patients with ongoing IVIs for retinal diseases was carried out between April 23rd and May 12th, 2020. We designed a questionnaire to assess patient satisfaction concerning: personal protective equipment (PPE), social distancing, the perceived quality of care, and the total time spent in the department, using a Likert scale. We also collected the time spent per patients in the outpatient IVI clinic.
Results: A hundred and twenty-seven eyes of 108 patients were included. The mean time spent in the IVI outpatient clinic was 31.87 +/- 16.61 min. In our survey, 99.1% of the patients were satisfied (highly satisfied or satisfied) with the new type of care provided, 89.8% with the duration of care, and 93.5% with the PPE. Satisfaction was associated with total time spent in hospital (
Conclusion: Despite the crisis-related adjustment, our survey revealed high patient satisfaction with PPE, quality of care, and total time spent in outpatient IVI clinic.
MeSH term(s) COVID-19 ; Disease Outbreaks ; Humans ; Intravitreal Injections ; Pandemics ; Quality of Health Care ; Retina ; SARS-CoV-2
Language English
Publishing date 2021-03-22
Publishing country United States
Document type Journal Article
ZDB-ID 1089461-5
ISSN 1724-6016 ; 1120-6721
ISSN (online) 1724-6016
ISSN 1120-6721
DOI 10.1177/11206721211003488
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