Article ; Online: Effects of Internet Hospital Consultations on Psychological Burdens and Disease Knowledge During the Early Outbreak of COVID-19 in China: Cross-Sectional Survey Study.
Journal of medical Internet research
2020 Volume 22, Issue 8, Page(s) e19551
Abstract: ... of internet hospitals in relieving psychological burden and increasing disease knowledge during the early ... of COVID-19, internet hospitals could help relieve psychological burdens and increase disease awareness ... the effects of internet hospitals on psychological burden and disease knowledge in major public health ...
| Abstract | Background: Coronavirus disease (COVID-19) has become a global threat to human health. Internet hospitals have emerged as a critical technology to bring epidemic-related web-based services and medical support to the public. However, only a few very recent scientific literature reports have explored the effects of internet hospitals on psychological burden and disease knowledge in major public health emergencies such as the COVID-19 pandemic. Objective: The aim of this study was to explore the role of internet hospitals in relieving psychological burden and increasing disease knowledge during the early outbreak of the COVID-19 pandemic. Methods: This survey was conducted from January 26 to February 1, 2020, during the early outbreak of COVID-19 in China. The platform used for the consultation was the WeChat public account of our hospital. To participate in the study, the patient was required to answer a list of questions to exclude the possibility of COVID-19 infection and confirm their willingness to participate voluntarily. Next, the participant was directed to complete the self-report questionnaire. After the internet consultation, the participant was directed to complete the self-report questionnaire again. The questionnaire included sections on general information, the General Health Questionnaire-28 (GHQ-28), and the participant's worries, disease knowledge, and need for hospital treatment. Results: The total number of internet consultations was 4120. The consultation topics mainly included respiratory symptoms such as cough, expectoration, and fever (2489/4120, 60.4%) and disease knowledge, anxiety, and fear (1023/4120, 24.8%). A total of 1530 people filled out the questionnaires before and after the internet consultation. Of these people, 1398/1530 (91.4%) experienced psychological stress before the internet consultation, which significantly decreased after consultation (260/1530, 17.0%) (χ Conclusions: During the early outbreak of COVID-19, internet hospitals could help relieve psychological burdens and increase disease awareness through timely and rapid spread of knowledge regarding COVID-19 prevention and control. Internet hospitals should be an important aspect of a new medical model in public health emergency systems. |
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| MeSH term(s) | Adult ; Anxiety/epidemiology ; Betacoronavirus/pathogenicity ; COVID-19 ; China/epidemiology ; Coronavirus Infections/epidemiology ; Coronavirus Infections/psychology ; Coronavirus Infections/virology ; Cross-Sectional Studies ; Disease Outbreaks ; Female ; Health Education/statistics & numerical data ; Hospitals ; Humans ; Internet ; Male ; Middle Aged ; Pandemics ; Pneumonia, Viral/epidemiology ; Pneumonia, Viral/psychology ; Pneumonia, Viral/virology ; Referral and Consultation/statistics & numerical data ; SARS-CoV-2 ; Stress, Psychological/epidemiology ; Surveys and Questionnaires ; Telemedicine ; Young Adult |
| Keywords | covid19 |
| Language | English |
| Publishing date | 2020-08-04 |
| Publishing country | Canada |
| Document type | Journal Article ; Research Support, Non-U.S. Gov't |
| ZDB-ID | 2028830-X |
| ISSN | 1438-8871 ; 1439-4456 |
| ISSN (online) | 1438-8871 |
| ISSN | 1439-4456 |
| DOI | 10.2196/19551 |
| Database | MEDical Literature Analysis and Retrieval System OnLINE |
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