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Article ; Online: Telephone or Visit-Based Community Health Worker Care Management for Uncontrolled Diabetes Mellitus: A Longitudinal Study.

Turner, Barbara J / Liang, Yuanyuan / Ramachandran, Ambili / Poursani, Ramin

Journal of community health

2020  Volume 45, Issue 6, Page(s) 1123–1131

Abstract: ... of contact and outcomes has had limited study. Low-income Hispanic primary care patients with hemoglobin A1c ... HbA1c] ≥ 9% received care managment (CM) over 6 months classified as: (CM1) telephone only; (CM2 ... Community health workers (CHWs) can reduce health disparities for low income patients but type ...

Abstract Community health workers (CHWs) can reduce health disparities for low income patients but type of contact and outcomes has had limited study. Low-income Hispanic primary care patients with hemoglobin A1c [HbA1c] ≥ 9% received care managment (CM) over 6 months classified as: (CM1) telephone only; (CM2) clinic visit but no calls; (CM3) clinic visit with calls; and (CM4) ≥ 2 visits ± calls. Type of CM delivery and time to DM control (HbA1c < 9%) examined in Cox proportional hazards model and more rapid control within 6 months using logistic regression. Models adjusted for demographics, clinical, and health care variables. At baseline, 523 patients had mean HbA1c 10.9% (SD = 1.7%), mean age 57.9 years (SD = 10), 58.5% women, 87.6% Hispanic, and 55.5% uninsured. CM types for patients: 51 (9.8%) CM1; 192 (36.7%) CM2; 44 (8.4%) CM3; and 236 (45.4%) CM4. Median time to HbA1c control was 197 days (95% CI [71, 548]) and 41.5% achieved control within 6 months. Compared with CM1, control was more rapid for CM2 (Hazard ratio [HR] 1.45, 95% CI [1.01, 2.09], p = 0.043) and CM4 but not significant (HR [95% CI] 1.29 [0.91, 1.83], p = 0.15). Adjusted odds of more rapid control within 6 months were twofold higher for CM2 (p = 0.04) and CM4 (p = 0.055), respectively, versus CM1. CM2 did not differ from CM1. DM control was less likely for CM by telephone only than face-to-face in clinic. To benefit vulnerable patients with uncontrolled DM, in-person engagement may be required.
MeSH term(s) Aged ; Ambulatory Care ; Community Health Workers/organization & administration ; Delivery of Health Care ; Diabetes Mellitus, Type 2 ; Female ; Glycated Hemoglobin A/analysis ; Hispanic Americans ; Humans ; Logistic Models ; Longitudinal Studies ; Male ; Medically Uninsured ; Middle Aged ; Primary Health Care ; Telephone
Chemical Substances Glycated Hemoglobin A
Keywords covid19
Language English
Publishing date 2020-05-26
Publishing country Netherlands
Document type Journal Article ; Research Support, U.S. Gov't, Non-P.H.S.
ZDB-ID 426631-6
ISSN 1573-3610 ; 0094-5145
ISSN (online) 1573-3610
ISSN 0094-5145
DOI 10.1007/s10900-020-00849-1
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