Article ; Online: Investigating the impact of culture dimensions on Chinese citizens' continuous use of e-government websites: A cultural model-based study.
2024 Volume 244, Page(s) 104196
Abstract: Drawing upon Hofstede's cultural model, this study establishes a framework for examining the factors influencing citizens' continuous use of e-government websites. This paper, employing quantile regression, reveals that collectivism, masculinity, long- ... ...
Abstract | Drawing upon Hofstede's cultural model, this study establishes a framework for examining the factors influencing citizens' continuous use of e-government websites. This paper, employing quantile regression, reveals that collectivism, masculinity, long-term orientation, and constraint culture exhibit varying degrees of influence on different levels of continuous use of China's e-government websites. Moreover, it has been observed that masculine culture exerts a limiting effect on the continuous use of e-government websites by the Chinese public, but this restriction diminishes beyond the 50th percentile of continuous usage level. In contrast, constraint-oriented culture consistently influences the Chinese public's continuous usage behavior of e-government websites. Both collectivist culture and long-term orientation culture demonstrate their impact on the continuous use of e-government websites among the Chinese public once a certain threshold of continuous usage level is achieved. In light of these findings, the study suggests that the government should pay attention to the cultural aspects of e-government websites and provide culturally adaptive e-government services to better meet the public's needs and expectations. |
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MeSH term(s) | Male ; Humans ; Government ; China |
Language | English |
Publishing date | 2024-03-06 |
Publishing country | Netherlands |
Document type | Journal Article |
ZDB-ID | 1480049-4 |
ISSN | 1873-6297 ; 0001-6918 |
ISSN (online) | 1873-6297 |
ISSN | 0001-6918 |
DOI | 10.1016/j.actpsy.2024.104196 |
Database | MEDical Literature Analysis and Retrieval System OnLINE |
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