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  1. Article: Interventions as experiments: Connecting the dots in forecasting and overcoming pandemics, global warming, corruption, civil rights violations, misogyny, income inequality, and guns.

    Woodside, Arch G

    Journal of business research

    2020  Volume 117, Page(s) 212–218

    Abstract: This essay applies the "ultimate broadening of the concept of marketing" for designing and implementing interventions in public laws and policy, national and local regulations, and everyday lives of individuals. The ultimate broadening of the concept of ... ...

    Abstract This essay applies the "ultimate broadening of the concept of marketing" for designing and implementing interventions in public laws and policy, national and local regulations, and everyday lives of individuals. The ultimate broadening of the concept of marketing: Marketing is any activity, message, emotion, or behavior by someone, firm, organization, government, community, or brand executed consciously or nonconsciously that may stimulate an observable or non-observable activity, emotion, attitude, belief, or thought by someone else, group, organization, firm or community. The broadening definition applies to the current interventions by national and state/provincial governments as well as healthcare facilities, medical science facilities, firms, and individuals to mitigate and eliminate the impact of the COVID-19 pandemic. Framing interventions as experiments is helpful in improving the quality of their designs, implementing them successfully, and validly interpreting their effectiveness. In January and February 2020, a few nations were exemplars for accurately forecasting the coming disaster of COVID-19 as a cause of illness and death and in designing/implementing effective mitigating strategies: Denmark, Finland, Republic of Korea, New Zealand, Norway, and Vietnam. While the COVID-19 prevention intervention tests now being run for several promising vaccines are true experiments, the researchers analyzing the data from these interventions may need prompting to examine the efficacy of each vaccine tested by modeling demographic subgroups for the members in the treatment and placebo groups in the randomized control trials.
    Keywords covid19
    Language English
    Publishing date 2020-06-08
    Publishing country United States
    Document type Journal Article
    ISSN 0148-2963
    ISSN 0148-2963
    DOI 10.1016/j.jbusres.2020.05.027
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  2. Article ; Online: How democracy and authoritarianism impact nations’ QOL and happiness

    Arch G. Woodside / Pedro Mir-Bernal / Teresa Sádaba

    Journal of Innovation & Knowledge, Vol 8, Iss 4, Pp 100428- (2023)

    Applying complexity theory tenets in building and testing case-based models

    2023  

    Abstract: Applying complexity theory tenets in analyzing findings from prior research on the impacts of democracy and authoritarianism on countries’ quality-of-life and happiness inform answering this question accurately. The study here constructs and empirically ... ...

    Abstract Applying complexity theory tenets in analyzing findings from prior research on the impacts of democracy and authoritarianism on countries’ quality-of-life and happiness inform answering this question accurately. The study here constructs and empirically tests algorithms on how democracy and authoritarianism impact QOL and happiness. The propositions include the following views. First, full democracy (D) is necessary but insufficient in indicating high QOL and high happiness. The research findings in the present study support this first proposition. Second, full authoritarianism is a necessary condition but its insufficient for indicating nations’ outcome conditions of high Gini index (Gini), low ethical behavior (∼E), and low GDPppp (i.e., ∼GDPppp). The findings support a revision to this second proposition: full authoritarianism is sufficient for indicating each of these three outcome conditions. Third, (a) nations having high QOL are high in happiness (H) consistently, (b) even though as variables QOL and H do not exhibit a symmetrical relationship (i.e., some nations having low QOL have high H). This study supports the perspectives that applying complexity theory tenets and asymmetric case-level outcome algorithms are useful for generalizable theory construction, empirical confirmation, and insightful information for enacting national policies that will increase national QOL and happiness.
    Keywords Authoritarianism ; Complexity ; Democracy ; Ethics ; GDPppp ; Gini ; History of scholarship and learning. The humanities ; AZ20-999 ; Social sciences (General) ; H1-99
    Subject code 360
    Language English
    Publishing date 2023-10-01T00:00:00Z
    Publisher Elsevier
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  3. Article: Interventions as experiments: Connecting the dots in forecasting and overcoming pandemics, global warming, corruption, civil rights violations, misogyny, income inequality, and guns

    Woodside, Arch G.

    J. Bus. Res.

    Abstract: This essay applies the “ultimate broadening of the concept of marketing” for designing and implementing interventions in public laws and policy, national and local regulations, and everyday lives of individuals. The ultimate broadening of the concept of ... ...

    Abstract This essay applies the “ultimate broadening of the concept of marketing” for designing and implementing interventions in public laws and policy, national and local regulations, and everyday lives of individuals. The ultimate broadening of the concept of marketing: Marketing is any activity, message, emotion, or behavior by someone, firm, organization, government, community, or brand executed consciously or nonconsciously that may stimulate an observable or non-observable activity, emotion, attitude, belief, or thought by someone else, group, organization, firm or community. The broadening definition applies to the current interventions by national and state/provincial governments as well as healthcare facilities, medical science facilities, firms, and individuals to mitigate and eliminate the impact of the COVID-19 pandemic. Framing interventions as experiments is helpful in improving the quality of their designs, implementing them successfully, and validly interpreting their effectiveness. In January and February 2020, a few nations were exemplars for accurately forecasting the coming disaster of COVID-19 as a cause of illness and death and in designing/implementing effective mitigating strategies: Denmark, Finland, Republic of Korea, New Zealand, Norway, and Vietnam. While the COVID-19 prevention intervention tests now being run for several promising vaccines are true experiments, the researchers analyzing the data from these interventions may need prompting to examine the efficacy of each vaccine tested by modeling demographic subgroups for the members in the treatment and placebo groups in the randomized control trials.
    Keywords covid19
    Publisher WHO
    Document type Article
    Note WHO #Covidence: #601744
    Database COVID19

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  4. Article: Nurturing urban innovation and knowledge in the ongoing COVID-19 world

    Mittal, Banwari / Woodside, Arch G.

    Journal of innovation and knowledge. 2022 July, Sept., v. 7, no. 3

    2022  

    Abstract: Amidst the catastrophe of COVID-19, segments of the population globally experienced changes in their perspectives on life and the desire to live a more fulfilling life. The study here examines this emergent trend with secondary data available as ... ...

    Abstract Amidst the catastrophe of COVID-19, segments of the population globally experienced changes in their perspectives on life and the desire to live a more fulfilling life. The study here examines this emergent trend with secondary data available as published survey reports and personal observations using the inductive-reflective method of understanding and theorizing. The findings support the identification of five facets of this new mindset, namely, rise in altruism, growing community-mindedness, increasing focus on health and financial security, searching for work-life balance, and increasing experiences with nature. To channel this emergent mindset, this study proposes five categories of urban innovations: (1) revival of neighborhoods; (2) expansion of parks and nature; (3) investment in urban transportation and greenspaces, (4) incentivizing entrepreneurs for ecology and local “maker economy,” and (5) staging community projects for collective good. The study describes the benefits of these innovations to general population and sets an agenda for urban planners, city managers, and social agencies as citizens begin their ongoing COVID lives. The study closes by advancing ten research proposals for future social science contributions in innovation and knowledge
    Keywords COVID-19 infection ; altruism ; ecology ; green infrastructure ; knowledge ; social sciences ; surveys ; transportation
    Language English
    Dates of publication 2022-07
    Publishing place Elsevier España, S.L.U.
    Document type Article
    ISSN 2444-569X
    DOI 10.1016/j.jik.2022.100217
    Database NAL-Catalogue (AGRICOLA)

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  5. Book: Trade tales

    Woodside, Arch G

    decoding customers' stories

    (Advances in culture, tourism and hospitality research ; volume 14)

    2018  

    Author's details edited by Arch G. Woodside
    Series title Advances in culture, tourism and hospitality research ; volume 14
    Language English
    Size xvi, 190 Seiten
    Edition First edition
    Publisher Emerald Publishing
    Publishing place Bingley, UK
    Document type Book
    Note Enthält 26 Beiträge
    ISBN 1787142795 ; 9781787142787 ; 9781787142794 ; 9781787149168 ; 1787142787 ; 1787149161
    Database ECONomics Information System

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  6. Book ; Online: Trade Tales

    Woodside, Arch G

    Decoding Customers' Stories

    (Advances in Culture, Tourism and Hospitality Research ; volume 14)

    2018  

    Abstract: Chapter 14: A Clean, Mean, Broken Machine: Resolving Customer Complaints in Hospitality Management" -- "Story" -- "Strategies" -- "Surface Assessment" -- "Deep Assessment" -- "Multiple Choice" -- "Editorial Commentary" -- "References" -- "Chapter 15: ... ...

    Author's details by Arch G. Woodside, Curtin University, Australia
    Series title Advances in Culture, Tourism and Hospitality Research ; volume 14
    Abstract "Chapter 14: A Clean, Mean, Broken Machine: Resolving Customer Complaints in Hospitality Management" -- "Story" -- "Strategies" -- "Surface Assessment" -- "Deep Assessment" -- "Multiple Choice" -- "Editorial Commentary" -- "References" -- "Chapter 15: The Once And Future Fastfood King. Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Solutions" -- "Surface Assessment" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 16: If a Bonsai Tree Falls in a Danish Forest: When a Copenhagen Front-Desk Agent Meets a Japanese Tour Guide" -- "The Story" -- "Possible Resolutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 17: To Police or to Please: Boxed Lunch Courtesy at the Breakfast Buffet" -- "The Story" -- "Possible Solution Options" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 18: Wowiesatisfy Online Cancelation: Customer Charged after Canceling Membership" -- "The Story" -- "Possible Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Editorial Commentary" -- "Reference" -- "Chapter 19: Out of Soup: Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Possible Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Chapter 20: Dilemma in a High-Speed Train: Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Possible Solutions" -- "Assessment" -- "Deep Assessment" -- "Multiple-Choice Solution Points Awarded" -- "Editorial Commentary" -- "Reference

    "Chapter 21: Can Concierge Class Offer Concierge Service for our Cruise Vacation? Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Possible Solution Options" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 22: Front-Desk Agents Versus Flight Attendants — “Can You Just Check me in?” Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Possible Solution Options" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded For Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 23: When in Rome – Intercultural Competency and Intercultural Sensitivity in Hospitality Management Education" -- "The Story" -- "Possible Solution Options" -- "Surface assessment" -- "Deep Assessment" -- "Solution Points Awarded For Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 24: Life Vest or Straitjacket? Engaging Customers in the Crisis Management Service Encounter" -- "The Story" -- "Possible Solutions" -- "Assessments" -- "Deep Assessment" -- "Multiple-Choice Solution Points Awarded" -- "Editorial Commentary" -- "References" -- "Chapter 25: Strike Three. You’re Out! Service Recovery in Retail Banking Services" -- "The Story" -- "Possible Solutions" -- "Assessments" -- "Deep Assessment" -- "Editorial Commentary" -- "References" -- "Appendix: Multiple Choice Solution Points Awarded" -- "Chapter 26: Noname Nightmare: Resolving Customer Complaints in Hospitality Management" -- "Story" -- "Strategies" -- "Surface Assessment" -- "Deep Assessment" -- "Solution Points Awarded For Multiple-Choice Selection" -- "Editorial Commentary" -- "References

    "Chapter 7: Decision-Making in a Public Hospital During Economic Crisis" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary" -- "Chapter 8: The Show Must go on! Resolving Customer Complaints in EVENTS Management" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple Choice Selection" -- "Editorial Commentary" -- "Chapter 9: Mistake of Roaming Network Service: Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awarded for Multiple-Choice Selection" -- "Editorial Commentary" -- "Chapter 10: The Transaction Error: Supplier’s Mistake in the Transaction" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary" -- "Chapter 11: Medical Insurance Mayhem: One Woman’s Struggle for Information" -- "The Story" -- "Strategies" -- "Surface Assessment" -- "Deep Assessment" -- "Evaluation of Solutions" -- "Editorial Commentary" -- "References" -- "Chapter 12: If it ain’t Broke: Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Strategies" -- "Surface Assesment" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 13: The Dreaded Dentist Visit: A Tale of Trauma, Tears, and Poor Treatment" -- "The Story" -- "Solutions" -- "Points Awarded for Solutions" -- "Surface Assessment" -- "Deep Assessment" -- "Editorial Commentary" -- "Some Suggestions for Small/Medium-Sized Enterprises (SMEs) and Entrepreneurs" -- "References

    "Trade Tales: Decoding Customers’ Stories" -- "Contents" -- "List of Contributors" -- "Editorial Board" -- "Preface" -- "Chapter 1: Customer and Hospitality Service-Provider Dramas: Stories, Experiential Learning Exercises, and Deep Assessment" -- "Introduction: Trade Tales are Hospitality Service Drama Enactments" -- "Achieving Requisite Variety" -- "The Hospitality Service Dramas as Experiential Learning Exercises" -- "Contributions" -- "References" -- "Chapter 2: It is not about Compensation: Resolving Customer Complaints in Hospitality Management" -- "Synopsis" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 3: Hot Chocolate Scalds a Child: Resolving Customer Complaints in Hospitality Management1" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple Choice Selection" -- "Editorial Commentary" -- "References" -- "Chapter 4: The Challenge is to be Customer-Oriented! Resolving Customer Complaints in Hospitality Management" -- "Synopsis" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards For Multiple-Choice Selection" -- "Editorial Commentary" -- "Chapter 5: Why Can’t I Just up and go? Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "Solutions" -- "Assessments" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary" -- "Chapter 6: The Missing Electronic Passenger Ticket: Resolving Customer Complaints in Hospitality Management" -- "The Story" -- "SOLUTIONS" -- "Surface Assessment" -- "Deep Assessment" -- "Solution Points Awards for Multiple-Choice Selection" -- "Editorial Commentary

    Read original first-person stories of problems, opportunities and outcomes with a multiple-choice exercise following each story, as well as a critical review by an independent researcher. Gain an international view with stories by Asian, European, New Zealand/Pacific Rim, and North American customers
    Language English
    Size 1 Online-Ressource (207 Seiten)
    Document type Book ; Online
    ISBN 9781787142787 ; 9781787142794 ; 9781787149168 ; 1787142787 ; 1787142795 ; 1787149161
    Database ECONomics Information System

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  7. Article: Solving the core theoretical issues in consumer behavior in tourism

    Woodside, Arch G

    Consumer behavior in tourism and hospitality research , p. 141-168

    2017  , Page(s) 141–168

    Author's details Arch G. Woodside
    Language English
    Publisher Emerald
    Publishing place Bingley
    Document type Article
    ISBN 978-1-78714-691-4 ; 1-78714-691-X
    Database ECONomics Information System

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  8. Article: Releasing the death-grip of null hypothesis statistical testing (p < .05)

    Woodside, Arch G

    Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS Vol. 27, No. 1 , p. 1-15

    applying complexity theory and somewhat precise outcome testing (SPOT)

    2017  Volume 27, Issue 1, Page(s) 1–15

    Author's details Arch G. Woodside
    Keywords Asymmetric ; continuous ; discretize ; NHST ; SPOT ; symmetric
    Language English
    Publisher Routledge, Taylor & Francis
    Publishing place Abingdon, Oxon
    Document type Article
    Note Zusammenfassung in chinesischer Sprache
    ZDB-ID 2732597-0
    ISSN 2163-9159
    Database ECONomics Information System

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  9. Book: Bad to good

    Woodside, Arch G

    achieving high quality and impact in your research

    2016  

    Author's details edited by Arch G. Woodside (Boston College, Chestnut Hill, MA, USA)
    Keywords Betriebswirtschaftliche Forschung ; Methodologie
    Language English
    Size xi, 306 Seiten, Illustrationen
    Edition First edition
    Publisher Emerald
    Publishing place Bingley
    Document type Book
    Note Enthält 7 Beiträge
    ISBN 1786353342 ; 9781786353344
    Database ECONomics Information System

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  10. Article: Diffusion and adoption of good science

    Woodside, Arch G

    Journal of business-to-business marketing Vol. 23, No. 4 , p. 327-333

    overcoming to dominant logic of NHST and the reporting of rubbish

    2016  Volume 23, Issue 4, Page(s) 327–333

    Author's details Arch G. Woodside
    Keywords computing with words ; NHST ; SPOT ; symmetric
    Language English
    Dates of publication 2016-9999
    Publisher Routledge, Taylor and Francis Group
    Publishing place London [u.a.]
    Document type Article
    ZDB-ID 1121779-0 ; 2069757-0
    ISSN 1547-0628 ; 1051-712X
    ISSN (online) 1547-0628
    ISSN 1051-712X
    Database ECONomics Information System

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