Article ; Online: The P-A-C-I-E-N-T-E Protocol: An instrument for breaking bad news adapted to the Brazilian medical reality.
Revista da Associacao Medica Brasileira (1992)
2017 Volume 63, Issue 1, Page(s) 43–49
Abstract: ... nurses on the bad news communication techniques based on the P-A-C-I-E-N-T-E ("patient," in Portuguese ... considered the proposed P-A-C-I-E-N-T-E Protocol as a useful and appropriate communication tool ... Conclusion: The P-A-C-I-E-N-T-E Protocol proved to be suitable to the Brazilian context. ...
Abstract | Objective: There are plenty of published tools for breaking bad medical news; however, none of them is culturally appropriate to our reality or published in the Brazilian literature. This study proposes a genuinely Brazilian communication tool and evaluates its acceptance among doctors and nurses. Method: This was a prospective study. The data were collected after specific training of doctors and nurses on the bad news communication techniques based on the P-A-C-I-E-N-T-E ("patient," in Portuguese) Protocol. This instrument is in accordance with the Brazilian reality and was based on the SPIKES communication tool. Results: The worst task to be performed during communication is "talking about death" followed by "discussing the end of curative treatment attempts" and "diagnosis" itself. Among the respondents, 48% reported they did not receive formal training for communicating. Also, 52% of respondents do not use any systematic approach in their daily practice when communicating with patients, but 97% considered the proposed P-A-C-I-E-N-T-E Protocol as a useful and appropriate communication tool. Conclusion: The P-A-C-I-E-N-T-E Protocol proved to be suitable to the Brazilian context. |
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MeSH term(s) | Abbreviations as Topic ; Adult ; Attitude of Health Personnel ; Brazil ; Communication ; Cultural Competency ; Female ; Humans ; Male ; Middle Aged ; Physician-Patient Relations ; Prospective Studies ; Truth Disclosure |
Language | English |
Publishing date | 2017-01-01 |
Publishing country | Brazil |
Document type | Journal Article |
ZDB-ID | 2027973-5 |
ISSN | 1806-9282 ; 0104-4230 |
ISSN (online) | 1806-9282 |
ISSN | 0104-4230 |
DOI | 10.1590/1806-9282.63.01.43 |
Database | MEDical Literature Analysis and Retrieval System OnLINE |
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