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Article ; Online: Scale-up and sustainability of a personalized end-of-life care intervention

Alyson Takaoka / Benjamin Tam / Meredith Vanstone / France J. Clarke / Neala Hoad / Marilyn Swinton / Feli Toledo / Anne Boyle / Anne Woods / Erick H. Duan / Diane Heels-Ansdell / Lily Waugh / Mark Soth / Jill Rudkowski / Waleed Alhazzani / Dan Perri / Tania Ligori / Roman Jaeschke / Nicole Zytaruk /
Deborah J. Cook

BMC Health Services Research, Vol 21, Iss 1, Pp 1-

a longitudinal mixed-methods study

2021  Volume 13

Abstract: Abstract Background Scaling-up and sustaining healthcare interventions can be challenging. Our objective was to describe how the 3 Wishes Project (3WP), a personalized end-of-life intervention, was scaled-up and sustained in an intensive care unit (ICU). ...

Abstract Abstract Background Scaling-up and sustaining healthcare interventions can be challenging. Our objective was to describe how the 3 Wishes Project (3WP), a personalized end-of-life intervention, was scaled-up and sustained in an intensive care unit (ICU). Methods In a longitudinal mixed-methods study from January 12,013 - December 31, 2018, dying patients and families were invited to participate if the probability of patient death was > 95% or after a decision to withdraw life support. A research team member or bedside clinician learned more about each of the patients and their family, then elicited and implemented at least 3 personalized wishes for patients and/or family members. We used a qualitative descriptive approach to analyze interviews and focus groups conducted with 25 clinicians who cared for the enrolled patients. We used descriptive statistics to summarize patient, wish, and clinician characteristics, and analyzed outcome data in quarters using Statistical Process Control charts. The primary outcome was enrollment of terminally ill patients and respective families; the secondary outcome was the number of wishes per patient; tertiary outcomes included wish features and stakeholder involvement. Results Both qualitative and quantitative analyses suggested a three-phase approach to the scale-up of this intervention during which 369 dying patients were enrolled, having 2039 terminal wishes implemented. From a research project to clinical program to an approach to practice, we documented a three-fold increase in enrolment with a five-fold increase in total wishes implemented, without a change in cost. Beginning as a study, the protocol provided structure; starting gradually enabled frontline staff to experience and recognize the value of acts of compassion for patients, families, and clinicians. The transition to a clinical program was marked by handover from the research staff to bedside staff, whereby project catalysts mentored project champions to create staff partnerships, and family engagement ...
Keywords Critical care ; Quality improvement ; Dying ; Death ; Palliative care ; Spiritual care ; Public aspects of medicine ; RA1-1270
Subject code 360
Language English
Publishing date 2021-03-01T00:00:00Z
Publisher BMC
Document type Article ; Online
Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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