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  1. Article ; Online: The relationships between certified nursing assistants' voice behaviour and job satisfaction, work engagement and turnover intentions: A two-wave survey study.

    Kee, Karin / van Wieringen, Marieke / Nies, Henk / Beersma, Bianca

    Journal of advanced nursing

    2024  

    Abstract: Aim: Whereas voice behaviour has been identified as a key precursor to safe and high-quality patient care, little is known about how voice relates to key workforce outcomes. This study aimed to investigate the relationships between certified nursing ... ...

    Abstract Aim: Whereas voice behaviour has been identified as a key precursor to safe and high-quality patient care, little is known about how voice relates to key workforce outcomes. This study aimed to investigate the relationships between certified nursing assistants' perceived promotive voice behaviour (speaking up with suggestions for future improvement) and prohibitive voice behaviour (speaking up about problems or potentially harmful situations) and their self-reported levels of job satisfaction, work engagement and turnover intentions.
    Design and methods: Dutch certified nursing assistants were recruited for a two-wave survey study through non-random convenience sampling. The final sample contained 152 respondents. The data were analysed using multiple linear regression analyses. In all analyses, the dependent variable at time one was controlled for.
    Results: Certified nursing assistants' promotive and prohibitive voice behaviour at time one were found to be positively related to their level of job satisfaction at time two while controlling for job satisfaction at time one. No relationships with work engagement or occupational turnover intentions were found.
    Conclusion: While previous research has found positive effects of voice on patient safety outcomes and team and organizational improvements in care organizations, we demonstrate that voice is also related to a key workforce outcome, that is, certified nursing assistants' job satisfaction.
    Implications and impact: Recognizing the interplay between voice behaviour and job satisfaction underscores the importance of creating work environments where certified nursing assistants feel able and willing to make their voices heard-with ideas and suggestions, as well as information regarding problems and concerns.
    Patient or public involvement: Three certified nursing assistants have contributed to the development of the survey.
    Language English
    Publishing date 2024-05-10
    Publishing country England
    Document type Journal Article
    ZDB-ID 197634-5
    ISSN 1365-2648 ; 0309-2402
    ISSN (online) 1365-2648
    ISSN 0309-2402
    DOI 10.1111/jan.16238
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  2. Article: From Integrated Care to Integrating Care: A Conceptual Framework of Behavioural Processes Underlying Effective Collaboration in Care.

    Kee, Karin / Nies, Henk / van Wieringen, Marieke / Beersma, Bianca

    International journal of integrated care

    2023  Volume 23, Issue 4, Page(s) 4

    Abstract: Introduction: At all levels, effective collaboration between actors with different backgrounds lies at the heart of integrated care. Much attention has been given to the structural features underlying integrated care, but even under structurally similar ...

    Abstract Introduction: At all levels, effective collaboration between actors with different backgrounds lies at the heart of integrated care. Much attention has been given to the structural features underlying integrated care, but even under structurally similar circumstances, the effectiveness of collaboration varies largely.
    Theory and methods: Social and organizational psychological research shows that the extent to which collaboration is effective depends on actors' behaviours. We leverage insights from these two research fields and build a conceptual framework that helps untangle the behavioural processes underlying effective collaboration.
    Results: We delineate that effective collaboration can be realized when actors (1) speak up about their interests, values, and perspectives (voice behaviour), (2) listen to the information that is shared by others, and (3) thoroughly process this information. We describe these behaviours and explain the motivations and conditions driving these. In doing so, we offer a conceptual framework that can be used to explain what makes actors collaborate effectively and how collaboration can be enhanced.
    Discussion and conclusion: Fostering effective collaboration takes time and adequate conditions, fitting the particular context. As this context continuously changes, the processes and conditions require continuous attention. Integrated care, therefore, actually requires a carefully designed process of
    Language English
    Publishing date 2023-10-18
    Publishing country England
    Document type Journal Article
    ZDB-ID 2119289-3
    ISSN 1568-4156
    ISSN 1568-4156
    DOI 10.5334/ijic.7446
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  3. Article ; Online: Gossip promotes cooperation only when it is pro-socially motivated.

    Testori, Martina / Hemelrijk, Charlotte K / Beersma, Bianca

    Scientific reports

    2022  Volume 12, Issue 1, Page(s) 4790

    Abstract: Humans are often shown to cooperate with one another. Most of the mechanisms that foster cooperation among humans rely on reputation, which itself relies on the acquisition of information about other people's behaviors. Gossip has been proposed as a ... ...

    Abstract Humans are often shown to cooperate with one another. Most of the mechanisms that foster cooperation among humans rely on reputation, which itself relies on the acquisition of information about other people's behaviors. Gossip has been proposed as a cheap yet efficient tool to acquire information, and it has largely been proved to be an effective means to foster and maintain cooperation. However, empirical studies supporting this claim have ignored two aspects: (1) they often compared gossip to treatments in which no reputation was available, impeding a direct assessment of whether it is gossip that promotes cooperation or rather the introduction of a reputation system; and (2) they focused on pro-social gossip (e.g., gossip aimed at helping the receiver), neglecting the impact of other types of gossip. We show here that, in contrast with the widespread notion that gossip promotes cooperation, gossip mostly depletes cooperation compared to first-hand information. If lying is fruitful for individuals or if a group's behavior is largely uncooperative, gossip leads to negative reputational information and decreased cooperation.
    MeSH term(s) Communication ; Cooperative Behavior ; Humans
    Language English
    Publishing date 2022-03-21
    Publishing country England
    Document type Journal Article ; Research Support, Non-U.S. Gov't
    ZDB-ID 2615211-3
    ISSN 2045-2322 ; 2045-2322
    ISSN (online) 2045-2322
    ISSN 2045-2322
    DOI 10.1038/s41598-022-08670-7
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  4. Article ; Online: Expanding the pie or spoiling the cake? How the number of negotiation issues affects integrative bargaining.

    Warsitzka, Marco / Zhang, Hong / Beersma, Bianca / Freund, Philipp Alexander / Trötschel, Roman

    The Journal of applied psychology

    2023  

    Abstract: The present research investigates how the number of issues affects the quality of outcomes in terms of joint gains and impasse rates in integrative negotiations. In the literature, two opposing positions exist reflecting ... ...

    Abstract The present research investigates how the number of issues affects the quality of outcomes in terms of joint gains and impasse rates in integrative negotiations. In the literature, two opposing positions exist reflecting a
    Language English
    Publishing date 2023-12-07
    Publishing country United States
    Document type Journal Article
    ZDB-ID 219157-x
    ISSN 1939-1854 ; 0021-9010
    ISSN (online) 1939-1854
    ISSN 0021-9010
    DOI 10.1037/apl0001149
    Database MEDical Literature Analysis and Retrieval System OnLINE

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    In stock of ZB MED Cologne/Königswinter

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    ab Jg. 2022: Lesesaal (EG)

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  5. Article ; Online: Nasty and Noble Notes: Interdependence Structures Drive Self-Serving Gossip.

    Dores Cruz, Terence D / van der Lee, Romy / Bechtoldt, Myriam N / Beersma, Bianca

    Personality & social psychology bulletin

    2023  , Page(s) 1461672231171054

    Abstract: Much information people receive about others reaches them via gossip. But is this gossip trustworthy? We examined this in a scenario study ( ...

    Abstract Much information people receive about others reaches them via gossip. But is this gossip trustworthy? We examined this in a scenario study (
    Language English
    Publishing date 2023-05-25
    Publishing country United States
    Document type Journal Article
    ZDB-ID 2047603-6
    ISSN 1552-7433 ; 0146-1672
    ISSN (online) 1552-7433
    ISSN 0146-1672
    DOI 10.1177/01461672231171054
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  6. Article: Negative Gossip Decreases Targets' Organizational Citizenship Behavior by Decreasing Social Inclusion. A Multi-Method Approach.

    Martinescu, Elena / Jansen, Wiebren / Beersma, Bianca

    Group & organization management

    2021  Volume 46, Issue 3, Page(s) 463–497

    Abstract: Ample experimental evidence shows that negative gossip fosters cooperation in groups by increasing individuals' reputational concerns. However, recent field studies showed that negative gossip decreases organizational citizenship behavior (OCB) among its ...

    Abstract Ample experimental evidence shows that negative gossip fosters cooperation in groups by increasing individuals' reputational concerns. However, recent field studies showed that negative gossip decreases organizational citizenship behavior (OCB) among its targets (i.e., people whom gossip is about). Bridging these findings, we study the role of social inclusion in explaining how negative gossip affects targets' engagement in OCB. Based on social exchange theory, we predict that targets of negative gossip experience low social inclusion. In turn, we propose that low social inclusion leads to low OCB of gossip targets. Results of three studies, a correlational study (
    Language English
    Publishing date 2021-01-26
    Publishing country United States
    Document type Journal Article
    ZDB-ID 2001749-2
    ISSN 1552-3993 ; 1059-6011
    ISSN (online) 1552-3993
    ISSN 1059-6011
    DOI 10.1177/1059601120986876
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  7. Article: Editorial: Why People Gossip and What It Brings About: Motives for, and Consequences of, Informal Evaluative Information Exchange.

    Bechtoldt, Myriam N / Beersma, Bianca / Dijkstra, Maria T M

    Frontiers in psychology

    2020  Volume 11, Page(s) 24

    Language English
    Publishing date 2020-01-28
    Publishing country Switzerland
    Document type Editorial
    ZDB-ID 2563826-9
    ISSN 1664-1078
    ISSN 1664-1078
    DOI 10.3389/fpsyg.2020.00024
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  8. Article ; Online: Exploring crucial programme characteristics and group mechanisms of an empowerment programme for certified nursing assistants-A qualitative study.

    van Wieringen, Marieke / Kee, Karin / Gobbens, Robbert J J / Nies, Henk / Beersma, Bianca / Groenewegen, Peter

    Journal of advanced nursing

    2022  Volume 78, Issue 9, Page(s) 2949–2959

    Abstract: Aims: To identify crucial programme characteristics and group mechanisms of, and lessons learned from hindrances in an empowerment programme for certified nursing assistants and contribute to the development of similar programmes in other care settings.! ...

    Abstract Aims: To identify crucial programme characteristics and group mechanisms of, and lessons learned from hindrances in an empowerment programme for certified nursing assistants and contribute to the development of similar programmes in other care settings.
    Design: Exploratory qualitative study.
    Methods: Between May 2017 and September 2020, we used in-depth interviews and participant observations to study four groups participating in an empowerment programme for certified nursing assistants (N = 44).
    Results: We identified three crucial empowerment-enhancing programme characteristics: (1) inviting participants to move outside their comfort zone of caregiving; (2) stimulating the use of untapped talents, competencies and interests; (3) supporting the rediscovery of participants' occupational role and worth. Crucial group mechanisms encompassed learning from and with each other, as well as mechanisms of self-correction and self-motivation. Hindrances included a perceived lack of direction, and a lack of organizational support and facilitation.
    Conclusion: We showed the significance of creating an inviting and stimulating environment in which participants can explore and function in ways they otherwise would not. Likewise, we identified how this can help participants learn from, critically correct and motivate one another.
    Impact: The programme under study was uniquely aimed to empower certified nursing assistants. Our insights on crucial programme characteristics and group mechanisms may benefit those who develop empowerment programmes, but also policymakers and managers in supporting certified nursing assistants and other nursing professions in empowerment endeavours. Such empowerment may enhance employee retention and make occupational members more likely to address challenges affecting their occupational group and the long-term care sector.
    MeSH term(s) Certification ; Empowerment ; Humans ; Long-Term Care ; Nursing Assistants ; Qualitative Research
    Language English
    Publishing date 2022-04-09
    Publishing country England
    Document type Journal Article
    ZDB-ID 197634-5
    ISSN 1365-2648 ; 0309-2402
    ISSN (online) 1365-2648
    ISSN 0309-2402
    DOI 10.1111/jan.15259
    Database MEDical Literature Analysis and Retrieval System OnLINE

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    In stock of ZB MED Cologne/Königswinter

    Zs.B 1851: Show issues Location:
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  9. Article ; Online: When and why does gossip increase prosocial behavior?

    Nieper, Annika S / Beersma, Bianca / Dijkstra, Maria T M / van Kleef, Gerben A

    Current opinion in psychology

    2021  Volume 44, Page(s) 315–320

    Abstract: Understanding when people behave prosocially is integral to solving many challenges in groups and society. Gossip-the exchange of information about absent others-has been proposed to increase prosocial behavior, but findings are mixed. In this review, we ...

    Abstract Understanding when people behave prosocially is integral to solving many challenges in groups and society. Gossip-the exchange of information about absent others-has been proposed to increase prosocial behavior, but findings are mixed. In this review, we illuminate the relationship between gossip and prosocial behavior, reconcile disparate findings, and suggest new directions for research. Our review reveals that gossip increases prosocial behavior to the degree that a) it is accurate rather than inaccurate, b) targets are interdependent with, rather than independent from, gossip receivers, and c) targets anticipate that they might be gossiped about, rather than actually experience negative gossip. We discuss implications of our reviewed findings for understanding when gossip serves to uphold desirable behavior and when it inadvertently engenders undesirable behavior.
    MeSH term(s) Altruism ; Communication ; Humans
    Language English
    Publishing date 2021-11-12
    Publishing country Netherlands
    Document type Journal Article ; Review ; Research Support, Non-U.S. Gov't
    ZDB-ID 2831565-0
    ISSN 2352-2518 ; 2352-250X ; 2352-250X
    ISSN (online) 2352-2518 ; 2352-250X
    ISSN 2352-250X
    DOI 10.1016/j.copsyc.2021.10.009
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  10. Article: Simply effective? The differential effects of solution-focused and problem-focused coaching questions in a self-coaching writing exercise.

    Solms, Lara / Koen, Jessie / van Vianen, Annelies E M / Theeboom, Tim / Beersma, Bianca / de Pagter, Anne P J / de Hoog, Matthijs

    Frontiers in psychology

    2022  Volume 13, Page(s) 895439

    Abstract: Coaching is a systematic and goal-oriented one-on-one intervention by a coach aimed to guide clients in their professional and personal development. Previous research on coaching has demonstrated effects on a number of positive outcomes, including well- ... ...

    Abstract Coaching is a systematic and goal-oriented one-on-one intervention by a coach aimed to guide clients in their professional and personal development. Previous research on coaching has demonstrated effects on a number of positive outcomes, including well-being and performance, yet little is known about the processes that underlie these outcomes, such as the type of questions coaches use. Here, we focus on three different types of coaching questions, and aim to uncover their immediate and sustained effects for affect, self-efficacy, and goal-directed outcomes, using a between-subjects experiment. One hundred and eighty-three medical residents and PhD students from various medical centers and healthcare organizations in the Netherlands were recruited to participate in a self-coaching writing exercise, where they followed written instructions rather than interacting with a real coach. All participants were randomly allocated to one of three conditions: either one of two solution-focused coaching conditions (i.e., the success or miracle condition) or a problem-focused coaching condition. Self-report questionnaires were used to measure key outcomes of coaching, that is positive and negative affect, self-efficacy, goal orientation, action planning (i.e., quantity and quality) and goal attainment. Two follow-up measurements assessed if the effects of the self-coaching exercise led to problem-solving actions within an initial follow-up period of 14 days and a subsequent follow-up period of 10 days. Findings showed that participants experienced more positive affect, less negative affect, and higher approach goal orientation after the solution-focused coaching exercise compared to the problem-focused coaching exercise. In all conditions, goal attainment increased as a consequence of the self-coaching intervention. We discuss the implications of our findings for the science and practice of contemporary coaching.
    Language English
    Publishing date 2022-08-18
    Publishing country Switzerland
    Document type Journal Article
    ZDB-ID 2563826-9
    ISSN 1664-1078
    ISSN 1664-1078
    DOI 10.3389/fpsyg.2022.895439
    Database MEDical Literature Analysis and Retrieval System OnLINE

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