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Article ; Online: Improving Transfer Medication Reconciliation in an Emirati Tertiary Hospital Utilizing the Irish Health Service Executive Model.

Dannan, Huda El / Ellahham, Samer

American journal of medical quality : the official journal of the American College of Medical Quality

2020  Volume 36, Issue 1, Page(s) 49–56

Abstract: Transfer is a vulnerable setting that increases the risk of medication errors. Medication reconciliation (MedRec) ensures accurate medication transfer at interfaces of care. It is addressed as a key performance indicator (KPI) in a tertiary hospital. The ...

Abstract Transfer is a vulnerable setting that increases the risk of medication errors. Medication reconciliation (MedRec) ensures accurate medication transfer at interfaces of care. It is addressed as a key performance indicator (KPI) in a tertiary hospital. The issue was failure to meet the KPI of more than 75%; the objective was to improve compliance with transfer MedRec. A quality improvement project was conducted utilizing physician active education, leadership support, and the Irish Health Service Executive (HSE) change model. Compliance with the KPI did not improve with monthly monitoring and physician education. Following leadership support, compliance increased from 56% to 72% but was not sustained. Adoption of the change model yielded a sustainable improvement from 65% to 81% within 1 year of the intervention and a reduction in medication errors. Improvement in the MedRec process requires a culture of accountability to change. HSE expedited stakeholders' engagement and implementation of the planned interventions.
MeSH term(s) Humans ; Medication Errors/prevention & control ; Medication Reconciliation ; Physicians ; Quality Improvement ; Tertiary Care Centers
Language English
Publishing date 2020-05-17
Publishing country Netherlands
Document type Journal Article
ZDB-ID 1131772-3
ISSN 1555-824X ; 1062-8606
ISSN (online) 1555-824X
ISSN 1062-8606
DOI 10.1177/1062860620920712
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