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Article ; Online: Family Engagement in Services During COVID-19: A Mixed-Methods Study of Caregiver and Staff Perspectives.

Barnett, Erin R / Knight-Zhang, Erin M / Haskell, Hannah G / Merriweather, Katherine A / Gaspar, Holly A / Parton, Rebecca R / Jankowski, Mary Kay

Journal of pediatric health care : official publication of National Association of Pediatric Nurse Associates & Practitioners

2022  Volume 37, Issue 2, Page(s) 142–152

Abstract: Introduction: We examined changes in family engagement before versus during the pandemic in pediatric and family services and perceived facilitators and barriers to family engagement.: Method: We employed a mixed-methods assessment of staff and ... ...

Abstract Introduction: We examined changes in family engagement before versus during the pandemic in pediatric and family services and perceived facilitators and barriers to family engagement.
Method: We employed a mixed-methods assessment of staff and caregiver perspectives related to pediatric and family medicine clinics and family resource centers in rural northern New England. We used narrative synthesis to analyze qualitative interviews (n = 29) and descriptive statistics for quantitative surveys (n = 108).
Results: Staff felt they were not doing as well at engaging families during versus prepandemic, identifying numerous facilitators and barriers. We found differences in resources used by families before versus during the pandemic. We identified discordant perspectives between caregivers and staff regarding how well clinics and centers identified and responded to family needs.
Discussion: Leaders in pediatrics, advanced practice nursing, and related fields can draw on our findings to decide what services and modalities they provide for postpandemic.
MeSH term(s) Humans ; Child ; COVID-19 ; Caregivers ; Pandemics ; Surveys and Questionnaires ; New England
Language English
Publishing date 2022-10-12
Publishing country United States
Document type Journal Article ; Research Support, U.S. Gov't, P.H.S.
ZDB-ID 1036356-7
ISSN 1532-656X ; 0891-5245
ISSN (online) 1532-656X
ISSN 0891-5245
DOI 10.1016/j.pedhc.2022.10.002
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