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  1. Article: Don't Go: Examining the Relationships Between Meaning, Work Environment and Turnover Intention Across the Entire Healthcare Team.

    Meese, Katherine A / Boitet, Laurence M / Sweeney, Katherine L / Gorman, C Allen / Nassetta, Lauren B / Patel, Nisha / Rogers, David A

    Journal of multidisciplinary healthcare

    2024  Volume 17, Page(s) 353–366

    Abstract: Introduction: Healthcare workers tend to have a strong sense of altruism in their work, which may be protective against turnover despite poor working conditions. Due to the increased distress noted during the pandemic, the challenges of working in ... ...

    Abstract Introduction: Healthcare workers tend to have a strong sense of altruism in their work, which may be protective against turnover despite poor working conditions. Due to the increased distress noted during the pandemic, the challenges of working in healthcare and changing attitudes about work may have surpassed the protective effect of meaning and purpose in work. This study empirically examines perceived meaning in work, and specific work-related factors that contribute to employees' intent to stay and to recommend working at the organization to others as COVID-19 transitions from a pandemic to endemic phase.
    Methods: Data from a survey of 4451 clinical and non-clinical healthcare workers were analyzed using regression and dominance analyses to identify specific predictors of turnover intention and net promoter score.
    Results: The variables that explained the greatest contribution to variance in turnover intention from highest to lowest were burnout, trust and confidence in senior leadership, perceived organizational support, sense of belonging, and sense of recognition. The variables that explained the greatest overall contribution to variance for net promoter score from highest to lowest were perceived organizational support, trust and confidence in senior leadership, resource availability, sense of recognition, and sense of belonging. While meaning in work was associated with turnover intent, organizational and team level factors such as trust and belonging were more predictive of the outcomes.
    Discussion: While meaning and purpose are important job resources, they are not sufficient to retain employees in the absence of trust, organizational support, belonging, recognition and access to necessary resources. Leaders must seek to foster environments that support trust, belonging and recognition in their retention efforts.
    Language English
    Publishing date 2024-01-23
    Publishing country New Zealand
    Document type Journal Article
    ZDB-ID 2453343-9
    ISSN 1178-2390
    ISSN 1178-2390
    DOI 10.2147/JMDH.S437816
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  2. Article: Burnout, Moral Distress, and Compassion Fatigue as Correlates of Posttraumatic Stress Symptoms in Clinical and Nonclinical Healthcare Workers.

    Boitet, Laurence M / Meese, Katherine A / Hays, Megan M / Gorman, C Allen / Sweeney, Katherine L / Rogers, David A

    Journal of healthcare management / American College of Healthcare Executives

    2023  Volume 68, Issue 6, Page(s) 427–451

    Abstract: Goal: Research has highlighted psychological distress resulting from the COVID-19 pandemic on healthcare workers (HCWs), including the development of posttraumatic stress symptoms (PTSS). However, the degree to which these conditions have endured beyond ...

    Abstract Goal: Research has highlighted psychological distress resulting from the COVID-19 pandemic on healthcare workers (HCWs), including the development of posttraumatic stress symptoms (PTSS). However, the degree to which these conditions have endured beyond the pandemic and the extent to which they affect the entire healthcare team, including both clinical and nonclinical workers, remain unknown. This study aims to identify correlates of PTSS in the entire healthcare workforce with the goal of providing evidence to support the development of trauma-informed leadership strategies.
    Methods: Data were collected from June to July 2022 using a cross-sectional anonymous survey in a large academic medical center setting. A total of 6,466 clinical and nonclinical employees completed the survey (27.3% response rate). Cases with at least one missing variable were omitted, for a total sample size of 4,806, the evaluation of which enabled us to understand individual, organizational, and work-related and nonwork-related stressors associated with PTSS. Data were analyzed using ordinal logistic regression and dominance analyses to identify predictors of PTSS specific to clinical and nonclinical workers.
    Principal findings: While previous studies have shown that HCWs in different job roles experience unique stressors, our data indicate that the top correlates of PTSS among both clinical and nonclinical HCWs are the same: burnout, moral distress, and compassion fatigue. These three factors alone explained 45% and 44.4% of the variance in PTSS in clinical and nonclinical workers, respectively. PTSS was also associated with a lower sense of recognition and feeling mistreated by other employees at work in the clinical workforce. Concerningly, women and sexual minorities in the clinical sample exhibited a higher incidence of PTSS. In nonclinical workers, social isolation or loneliness and lower trust and confidence in senior leadership were associated with PTSS. Nonwork-related factors, such as exhaustion from caregiving responsibilities and financial strain, were also significantly associated with PTSS. Even after controlling for discrimination at and outside of work in both samples, we found that non-White populations were more likely to experience PTSS, highlighting a deeply concerning issue in the healthcare workforce.
    Practical applications: The primary objective of this article is to help healthcare leaders understand the correlates of PTSS across the entire healthcare team as organizations recover from the COVID-19 pandemic. Understanding which factors are associated with PTSS will help healthcare leaders develop best practices that aim to reduce HCW distress and strategies to circumvent trauma derived from future crises. Our data indicate that leaders must address the correlates of PTSS in the workforce, focusing attention on both those who work on the frontlines and those who work behind the scenes. We urge leaders to adopt a trauma-informed leadership approach to ensure that the entire healthcare workforce is recognized, supported, and cared for as each HCW plays a unique role in the care of patients.
    MeSH term(s) Humans ; Female ; Compassion Fatigue/complications ; Compassion Fatigue/epidemiology ; Stress Disorders, Post-Traumatic/epidemiology ; Stress Disorders, Post-Traumatic/etiology ; Cross-Sectional Studies ; Pandemics ; Burnout, Professional ; COVID-19/epidemiology ; Health Personnel/psychology ; Morals
    Language English
    Publishing date 2023-11-07
    Publishing country United States
    Document type Journal Article
    ZDB-ID 1418083-2
    ISSN 1944-7396 ; 1096-9012
    ISSN (online) 1944-7396
    ISSN 1096-9012
    DOI 10.1097/JHM-D-23-00098
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  3. Article: Retention of assessment center rater training

    Gorman, C. Allen / Rentsch, Joan R

    Journal of personnel psychology Vol. 16, No. 1 , p. 1-11

    improving performance schema accuracy using frame-of-reference training

    2017  Volume 16, Issue 1, Page(s) 1–11

    Author's details C. Allen Gorman and Joan R. Rentsch
    Keywords frame-of-reference training ; training retention ; rating accuracy ; schema accuracy
    Language English
    Publisher Hogrefe
    Publishing place Göttingen
    Document type Article
    ZDB-ID 2523023-2 ; 2542411-7
    ISSN 2190-5150 ; 1866-5888
    ISSN (online) 2190-5150
    ISSN 1866-5888
    Database ECONomics Information System

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  4. Article: Evaluating frame-of-reference rater training effectiveness using performance schema accuracy.

    Gorman, C Allen / Rentsch, Joan R

    The Journal of applied psychology

    2009  Volume 94, Issue 5, Page(s) 1336–1344

    Abstract: Frame-of-reference training has been shown to be an effective intervention for improving the accuracy of performance ratings (e.g., Woehr & Huffcutt, 1994). Despite evidence in support of the effectiveness of frame-of-reference training, few studies have ...

    Abstract Frame-of-reference training has been shown to be an effective intervention for improving the accuracy of performance ratings (e.g., Woehr & Huffcutt, 1994). Despite evidence in support of the effectiveness of frame-of-reference training, few studies have empirically addressed the ultimate goal of such training, which is to teach raters to share a common conceptualization of performance (Athey & McIntyre, 1987; Woehr, 1994). The present study tested the hypothesis that, following training, frame-of-reference-trained raters would possess schemas of performance that are more similar to a referent schema, as compared with control-trained raters. Schema accuracy was also hypothesized to be positively related to rating accuracy. Results supported these hypotheses. Implications for frame-of-reference training research and practice are discussed.
    MeSH term(s) Employee Performance Appraisal/methods ; Female ; Humans ; Male ; Regression Analysis ; Reproducibility of Results ; Teaching/methods ; United States
    Language English
    Publishing date 2009-09
    Publishing country United States
    Document type Journal Article ; Randomized Controlled Trial
    ZDB-ID 219157-x
    ISSN 1939-1854 ; 0021-9010
    ISSN (online) 1939-1854
    ISSN 0021-9010
    DOI 10.1037/a0016476
    Database MEDical Literature Analysis and Retrieval System OnLINE

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  5. Article: Current trends in rater training

    Gorman, C. Allen / Meriac, John P / Ray, Joshua L / Roddy, Thomas W

    Trends in training , p. 1-23

    a survey of rater training programs in American organizations

    2015  , Page(s) 1–23

    Author's details C. Allen Gorman, John P. Meriac, Joshua L. Ray and Thomas W. Roddy
    Keywords performance appraisal ; Betriebliches Bildungsmanagement ; Bewertung ; USA
    Language English
    Publisher Cambridge Scholars Publ.
    Publishing place Newcastle upon Tyne
    Document type Article
    ISBN 1-4438-7825-1 ; 978-1-4438-7825-8
    Database ECONomics Information System

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  6. Article: The translation and development of a short form of the Korean language version of the multidimensional work ethic profile

    Gorman, C. Allen / Lim, Doo H / Woehr, David J / You, Yeong Mahn

    Human resource development international Vol. 10, No. 3 , p. 319-331

    2007  Volume 10, Issue 3, Page(s) 319–331

    Author's details Doo H. Lim, David J. Woehr, Yeong Mahn You & C. Allen Gorman
    Keywords Arbeitsethik ; Kulturelle Identität ; Sozialforschung ; Südkorea
    Language English
    Publisher Routledge
    Publishing place London
    Document type Article
    ZDB-ID 1419703-0
    Database ECONomics Information System

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