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Article ; Online: Written Communication, Visitation Policies, and Awareness of Medical Issues Among Intensive Care Unit Families.

Thinnes, William E / Harrison, Mitchell R / Basapur, Santosh / Weiss, Matthew A / Quinn, Thomas V / Ritz, Ethan M / Shah, Raj C / Greenberg, Jared A

American journal of critical care : an official publication, American Association of Critical-Care Nurses

2023  Volume 32, Issue 4, Page(s) 302–306

Abstract: Background: Open intensive care unit (ICU) visitation policies facilitate communication between clinicians and patients' families. Restrictive visitation policies (eg, during a pandemic) may reduce families' comprehension of information.: Objectives: ...

Abstract Background: Open intensive care unit (ICU) visitation policies facilitate communication between clinicians and patients' families. Restrictive visitation policies (eg, during a pandemic) may reduce families' comprehension of information.
Objectives: To determine whether written communication increased awareness of medical issues among ICU families and whether the effect size depended on the visitation policies in place when participants were enrolled.
Methods: Families of ICU patients were randomly assigned to receive usual care with or without daily written patient care updates from June 2019 to January 2021. Participants were asked whether patients had experienced 6 ICU problems at up to 2 time points during the ICU stay. Responses were compared with the study investigators' consensus.
Results: Of 219 participants, 131 (60%) were restricted from visiting. Participants in the written communication group were more likely than participants in the control group to correctly identify shock, renal failure, and weakness and were just as likely as participants in the control group to correctly identify respiratory failure, encephalopathy, and liver failure. Participants in the written communication group were more likely than participants in the control group to correctly identify the patient's ICU problems when all 6 were grouped as a composite outcome, with the adjusted odds ratio of correct identification tending to be higher among participants enrolled during restricted versus open visitation periods: 2.9 (95% CI, 1.9-4.2; P < .001) vs 1.8 (95% CI, 1.1-3.1; P = .02), P = .17 for difference.
Conclusions: Written communication helps families correctly identify ICU issues. The benefit may be enhanced when families cannot visit the hospital. ClinicalTrials.gov Identifier: NCT03969810.
MeSH term(s) Humans ; Intensive Care Units ; Critical Care ; Communication ; Consensus ; Policy
Language English
Publishing date 2023-06-29
Publishing country United States
Document type Randomized Controlled Trial ; Journal Article
ZDB-ID 1130987-8
ISSN 1937-710X ; 1062-3264
ISSN (online) 1937-710X
ISSN 1062-3264
DOI 10.4037/ajcc2023986
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