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Article ; Online: Turning Crisis into Opportunities

Yasheng Chen / Mohammad Islam Biswas

Sustainability, Vol 13, Iss 12656, p

How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19

2021  Volume 12656

Abstract: The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. ... ...

Abstract The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical ground, researchers identified five major business challenges during the COVID-19 pandemic: production and supply-chain disruption, appropriate business model selection, inventory management, budget planning, and workforce management. These five challenges were outlined with eight business cases as examples of companies that had already utilized AI and big data for their business operations during the COVID-19 pandemic. The outcomes of this study provide valuable insights into contemporary social science research and business management with AI and big data applications as a business response to any crisis in the future.
Keywords artificial intelligence ; big data ; business operations ; COVID-19 pandemic ; Environmental effects of industries and plants ; TD194-195 ; Renewable energy sources ; TJ807-830 ; Environmental sciences ; GE1-350
Subject code 650
Language English
Publishing date 2021-11-01T00:00:00Z
Publisher MDPI AG
Document type Article ; Online
Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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