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  1. Article ; Online: Consumer Attitude Toward Mobile Marketing in Bosnia and Herzegovina

    Irma Jasarspahic / Teoman Duman

    Evropejskij Issledovatelʹ, Vol 81, Iss 8-2, Pp 1523-

    2014  Volume 1531

    Abstract: Driven by the ongoing evolution in mobile technologies and the increasing popularity of the internet, the mobile marketing is becoming more and more popular to marketers whose aim is definitely to promote their goods and services to the consumer. Since ... ...

    Abstract Driven by the ongoing evolution in mobile technologies and the increasing popularity of the internet, the mobile marketing is becoming more and more popular to marketers whose aim is definitely to promote their goods and services to the consumer. Since many people are still unaware of the potential of marketing via mobile devices this research aimed to examine factors based on content of mobile marketing (entertainment, information, irritation, utility and personalization) and frequency factor that are affecting the formation of attitude toward mobile marketing targeting BH consumers, and also will try bring to light the response behavior of consumers attitude toward mobile marketing practices and how consumers perceive mobile marketing in BH. The research approach for this study is descriptive and the data was collected by 200 online surveys from young population of BH. The data was analyzed using the software program SPSS. Based on analysis and findings, variables of content have different effect on consumer attitude. Research has shown that a lot of respondents believe mobile marketing is a good idea and that they certainly eases the need for products and services. This paper could be used as a good basis for future research on bigger sample.
    Keywords Mobile marketing ; Consumer Attitude ; Response Behavior ; Survey ; SPSS ; Social Sciences ; H
    Subject code 303
    Language Russian
    Publishing date 2014-08-01T00:00:00Z
    Publisher Academic Publishing House Researcher
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  2. Article ; Online: A Comparison of Interest-Free and Interest-Based Microfinance in Bosnia and Herzegovina

    Mohammad Hamad / Teoman Duman

    Evropejskij Issledovatelʹ, Vol 79, Iss 7-2, Pp 1333-

    2014  Volume 1350

    Abstract: Microfinance has long been used a developmental tool to fight poverty. It has been operational since the 1960s. Recent studies have shown positive impacts of microfinance with respect to generating income and smoothing consumption of its clients. On the ... ...

    Abstract Microfinance has long been used a developmental tool to fight poverty. It has been operational since the 1960s. Recent studies have shown positive impacts of microfinance with respect to generating income and smoothing consumption of its clients. On the other hand, a number of critics argue that microfinance has not been able to achieve its main objective of fighting poverty. This is due to the shift that has taken place in the industry from poverty-focus to profit-oriented business-focus. Above all, microfinance faces other challenges on its way to succeed. One of the major challenges is that the product is not universally applicable or it does not tailor with the belief system of the Muslims despite the fact that one third of the world poor are Muslims. There has been a growing effort to create an ‘Islamic’ model of microfinance. The Islamic Model of Microfinance represents a new paradigm of social enterprise in which profit and loss sharing replaces interest-based financing. The growth of Islamic microfinance has led organizations such as the Consultative Group to Assist the Poor (CGAP), a multilateral organization distributing knowledge about Islamic microfinance, and the Islamic Development Bank (IDB) to begin understanding this new way of approaching poverty. The objective of this paper is to review the existing Islamic microfinance institutions (IMFIs) in Bosnia and Herzegovina (BH), and to propose a Shariah compliant microfinance product in Islamic microfinance operations particularly in BH.
    Keywords Microcredit ; Bosnia and Herzegovina ; Microfinance Institutions ; Interest-free Financing ; Islamic Microfinance Institutions ; Loans ; Repayment ; Poverty ; Debt ; Social Sciences ; H
    Subject code 290
    Language Russian
    Publishing date 2014-07-01T00:00:00Z
    Publisher Academic Publishing House Researcher
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  3. Article ; Online: An Evaluation of Micro-Credit Programs in Bosnia and Herzegovina Using Porter’s Diamond Model

    Mohammad HAMAD / Teoman DUMAN

    Eurasian Journal of Business and Economics , Vol 6, Iss 12, Pp 27-

    2013  Volume 42

    Abstract: The effective design and delivery of a microcredit program is difficult under any circumstance. Similarly, the task of microcredit institutions in Bosnia and Herzegovina that provide financial stability to its most impoverished members is very much ... ...

    Abstract The effective design and delivery of a microcredit program is difficult under any circumstance. Similarly, the task of microcredit institutions in Bosnia and Herzegovina that provide financial stability to its most impoverished members is very much complicated. The purpose of this paper is to explore competitive advantages that microcredit industry in Bosnia and Herzegovina has by using Porter's diamond model. The demonstration of the Diamond Model is used to explain the competitive advantage that the microcredit industry has in Bosnia and Herzegovina. To analyze the competitive advantages, secondary data were used from various institutional and governmental resources .The findings reflect that the meaningful objectives were set out by microcredit institutions in the country including objectively verifiable indicators of achievements. Among peers in Kosovo and in other Balkan regions (Albania, Croatia, Macedonia, Montenegro, Serbia), as well as peers similar in size and market outreach from Eastern Europe and Central Asia (ECA), the Bosnian microcredit institutions are some of the most highly leveraged. There is a clear upward trend in the median indicator for portfolio at risk between 2006 and 2008. The inflationary pressures that started at the end of 2007 in BH as well as the repercussions of the global 2008/2009 financial crisis have affected the repayment capacity of clients. From a policy perspective, the results suggest that in order to improve efficiency in the microcredit sector, and in the financial sector as a whole, a unified banking agency for the country must be established. Despite being hopeful for future, this doesn't seem likely to happen until the Bosnian Constitution is amended sometime in the future.
    Keywords Microcredit ; Bosnia and Herzegovina ; Microcredit Foundations ; Interest ; Indicators ; Loans ; Repayment ; Poverty ; Debt. ; Economic theory. Demography ; HB1-3840 ; Social Sciences ; H ; Business ; HF5001-6182 ; Commerce ; HF1-6182
    Subject code 360
    Language English
    Publishing date 2013-11-01T00:00:00Z
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  4. Article ; Online: Strategic Marketing Management of Ski-Resorts in Bosnia and Herzegovina

    Nedzma Begic / Teoman Duman

    International Journal of Academic Research in Business and Social Sciences, Vol 03, Iss 08, Pp 496-

    A Competitive Analysis

    2013  Volume 505

    Abstract: The purpose of this paper is to analyze competitive positions of five ski resorts in Bosnia and Herzegovina using Porter’s generic competitive strategies. Bosnia and Herzegovina is rich with winter tourism opportunities and as a developing country it ... ...

    Abstract The purpose of this paper is to analyze competitive positions of five ski resorts in Bosnia and Herzegovina using Porter’s generic competitive strategies. Bosnia and Herzegovina is rich with winter tourism opportunities and as a developing country it offers different customer groups more services in time. Managements of ski resorts in the country are looking for ways to strategically position their services to appeal more suitable customer bases. The results of qualitative analysis show that each ski resort in the country has its own strengths in regards to cost leadership, differentiation and focus strategies. Wiser strategies in marketing of these winter tourism services will help managements more productive business efforts.
    Keywords Ski Resorts ; Bosnia and Herzegovina ; Competition ; Porter’s Competitive Strategies ; Business ; HF5001-6182 ; Commerce ; HF1-6182 ; Social Sciences ; H ; DOAJ:Business and Management ; DOAJ:Business and Economics
    Subject code 650
    Language English
    Publishing date 2013-08-01T00:00:00Z
    Publisher Human Resource Management Academic Research Society
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  5. Article ; Online: İkinci Konutların Turizm Sektörüne Kazandırılması

    Teoman DUMAN / Metin KOZAK

    Doğuş Üniversitesi Dergisi, Vol 12, Iss 2, Pp 226-

    Muğla İli Datça İlçesi Örneği = Reviving Second Homes in Tourism Sector: The Case of Muğla - Datça Province

    2011  Volume 242

    Abstract: Turkey has developed rapidly over the last two decades in international tourism with record number of international visitors and tourism earnings. Parallel with developments in international tourism, greater achievements have been reached in domestic ... ...

    Abstract Turkey has developed rapidly over the last two decades in international tourism with record number of international visitors and tourism earnings. Parallel with developments in international tourism, greater achievements have been reached in domestic tourism and an increasing number of second homes were built on coastal areas of Turkey. More than three million second homes are used as vacation homes especially during summer seasons today. One of the continuing debates about these second homes is their seasonality and the excess capacity that can be used during low seasons. The aim of this research is to measure perceptions of home owners toward alternative business models for the year round use of second homes in Turkish tourism and propose policy improvements for tourism planners. Research results show that five alternative business models can be used to revive second homes in tourism sector; direct marketing model, peculiar second home entrepreneurship model, international operations model, domestic operations model and facility board model.
    Keywords İkinci Konutlar ; İşletme Modelleri ; Turizm İşletmeleri ; Commerce ; HF1-6182 ; Business ; HF5001-6182 ; Economic theory. Demography ; HB1-3840 ; Economics as a science ; HB71-74
    Subject code 910
    Language English
    Publishing date 2011-08-01T00:00:00Z
    Publisher Dogus University
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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  6. Article ; Online: Hizmet Kalitesi - Müşteri Memnuniyeti İlişkisinin Hastane Türlerine Göre Karşılaştırılması

    Teoman DUMAN / Mehmet İsmail YAĞCI

    Doğuş Üniversitesi Dergisi, Vol 7, Iss 2, Pp 218-

    Devlet, Özel ve Üniversite Hastaneleri Uygulaması = An Analysis of the Relationship Between Service Quality and Customer Satisfaction According to Type of Health Services Provider : An Application at Public, Private and University Hospitals

    2006  Volume 238

    Abstract: Current study attempted to identify dimensions of hospital service quality and analyzed relationships between service quality dimensions and overall patient satisfaction within different hospital service provider categories. The research was conducted ... ...

    Abstract Current study attempted to identify dimensions of hospital service quality and analyzed relationships between service quality dimensions and overall patient satisfaction within different hospital service provider categories. The research was conducted with 225 patients at public, university and private hospitals in two southern metropolis of Turkey. Patients' service quality perceptions were measured with four factors; services before the treatment, physician services, care for private needs-laboratory services and perceptions about physical environment. First factor analysis and variance analysis was conducted. Then it was followed by regression analyses. Multiple regression analyses revealed that services before the treatment and perceptions about physical environment were significant determiners of overall patient satisfaction at public hospitals whereas physician services, care for private needs-laboratory services and perceptions about physical environment were significant indicators of overall patient satisfaction at university hospitals. As for private hospitals, all four factors show significant relationships with overall patient satisfaction.
    Keywords Hospital service quality ; Patient satisfaction ; Public ; Private ; University hospital services ; Commerce ; HF1-6182 ; Business ; HF5001-6182 ; Economic theory. Demography ; HB1-3840 ; Economics as a science ; HB71-74
    Subject code 360 ; 027
    Language English
    Publishing date 2006-06-01T00:00:00Z
    Publisher Dogus University
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

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