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  1. Article ; Online: Principal Management Concepts in Greek Public Sector

    Papalazarou Ioannis / Tsoulfas Giannis T.

    Holistica, Vol 9, Iss 1, Pp 49-

    Part I – The Common Assessment Framework

    2018  Volume 64

    Abstract: In the modern era of internationalization, interconnection and rapid technological changes the obligation of the public sector to provide the best possible services to citizens have become challenging tasks. The incorporation of Total Quality Management ... ...

    Abstract In the modern era of internationalization, interconnection and rapid technological changes the obligation of the public sector to provide the best possible services to citizens have become challenging tasks. The incorporation of Total Quality Management principles and tools in public services can prove to be decisive given that they contribute to the improvement of the services provided, offer better customer service, help in understanding how the agency is organised and operates, as well as contribute in changing the attitude of employees towards the adoption of a quality culture. Since the mid-00’s, several programmes have been implemented in Greece in order to improve the quality of public services which was, up to that point, dictated only by the need to consolidate relative EU financial resources. This paper is the first part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In particular it tries to record and assess the experience of the implementation of the “Common Assessment Framework” in Greek public services. Towards this end, the views and opinions of experts from the public sector are analysed with the use of interviews and questionnaires.
    Keywords common assessment framework ; public administration ; total quality management ; greece ; d73 ; l30 ; Social sciences (General) ; H1-99
    Language English
    Publishing date 2018-05-01T00:00:00Z
    Publisher Sciendo
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

    Full text online

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  2. Article ; Online: Principal management concepts in Greek public sector

    Papalazarou Ioannis / Tsoulfas Giannis T.

    Holistica, Vol 9, Iss 2, Pp 53-

    Part II – Management by Objectives

    2018  Volume 72

    Abstract: The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational ... ...

    Abstract The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational level, their measurement with specific indicators and the benchmarking of the results. Goal setting is the essential tool for the specification and implementation of planning for various time horizons. As a detailed guide of organisational priorities, it constitutes the procedure of the determination of clear goals and objectives, deriving from the upper hierarchical level of each organization and their subsequent diffusion to the lower levels in the form of specific actions. This paper is the second and last part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In this part the experience of the implementation of “Management by Objectives” in Greek public services is analysed. Towards this end, the views and opinions of experts from the public sector are analyzed with the use of interviews and questionnaires. The aggregated results from both parts of the study are presented and discussed by the end of this paper.
    Keywords Management by Objectives ; public administration ; Total Quality Management ; Greece ; D73 ; L30 ; Social sciences (General) ; H1-99
    Subject code 710
    Language English
    Publishing date 2018-08-01T00:00:00Z
    Publisher Sciendo
    Document type Article ; Online
    Database BASE - Bielefeld Academic Search Engine (life sciences selection)

    Full text online

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  3. Article: Risk management in a major highway construction joint venture project

    Oikonomou, Themistoklis / Tsoulfas, Giannis T

    International journal of decision sciences, risk and management Vol. 5, No. 4 (2013/14), p. 311-349

    2014  Volume 5, Issue 4, Page(s) 311–349

    Author's details Themistoklis Oikonomou and Giannis T. Tsoulfas
    Keywords highway projects ; risk management ; risk probability ; risk impact ; expert panel ; questionnaire ; bias ; contract analysis
    Language English
    Size graph. Darst.
    Publisher Inderscience
    Publishing place Olney, Bucks.
    Document type Article
    ZDB-ID 2512276-9
    ISSN 1753-7169
    Database ECONomics Information System

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  4. Article: Ink and toner cartridges' remanufacturing in Greece

    Chrysagi, Eleni / Rachaniotis, Nikolaos P. / Tsoulfas, Giannis T. / Sarri, Katerina K.

    International journal of environmental technology and management

    2020  Volume 23, Issue 2/4, Page(s) 271

    Language English
    Document type Article
    ZDB-ID 2080011-3
    ISSN 1466-2132
    Database Current Contents Nutrition, Environment, Agriculture

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    In stock of ZB MED Bonn / Germany

    Z 7461: Show issues

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  5. Article: Application of the global reporting initiative sustainability reporting framework in Greece

    Myrgioti, Olga / Rachaniotis, Nikos P / Tsoulfas, Giannis T

    International journal of decision sciences, risk and management Vol. 5, No. 2 , p. 180-211

    2013  Volume 5, Issue 2, Page(s) 180–211

    Author's details Olga Myrgioti, Giannis T. Tsoulfas and Nikos P. Rachaniotis
    Keywords sustainability ; corporate social responsibility ; CSR ; reporting ; Global Reporting Initiative ; GRI ; performance indicators ; Greece
    Language English
    Size graph. Darst.
    Publisher Inderscience
    Publishing place Olney, Bucks.
    Document type Article
    ZDB-ID 2512276-9
    ISSN 1753-7169
    Database ECONomics Information System

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    Order via subito

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  6. Article: Enhancing LCA-related decision-making

    Tsoulfas, Giannis T / Pappis, Costas P / Rachaniotis, Nikos P

    International journal of decision sciences, risk and management Vol. 2, No. 3/4 , p. 217-227

    2010  Volume 2, Issue 3, Page(s) 217–227

    Author's details Giannis T. Tsoulfas; Nikos P. Rachaniotis and Costas P. Pappis
    Keywords Entscheidungstheorie ; Lebenszyklus ; Ganzzahlige Optimierung
    Language English
    Publisher Inderscience
    Publishing place Olney, Bucks.
    Document type Article
    ZDB-ID 2512276-9
    ISSN 1753-7169
    Database ECONomics Information System

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    Order via subito

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  7. Article: Applying web-based collaborative decision-making in reverse logistics

    Tsoulfas, Giannis T / Karacapilidis, Nikos I / Pappis, Costas P

    Web-based green products life cycle management systems , p. 401-415

    the case of mobile phones

    2009  , Page(s) 401–415

    Author's details Giannis T. Tsoulfas; Costas P. Pappis; Nikos I. Karacapilidis
    Keywords Betriebliche Kreislaufwirtschaft ; Management-Informationssystem ; Gruppenentscheidung ; Internet ; Mobiltelefon ; Griechenland
    Language English
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    Publisher Information Science Reference
    Publishing place Hershey [u.a.]
    Document type Article
    Database ECONomics Information System

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  8. Article: Recovery and reuse of maritime containers: the Blue Container Line case

    Pappis, Costas P / Rachaniotis, Nikos P / Tsoulfas, Giannis T

    Managing closed-loop supply chains , p. 57-63

    2005  , Page(s) 57–63

    Author's details Costas P. Pappis, Nikos P. Rachaniotis and Giannis T. Tsoulfas
    Language English
    Publisher Springer
    Publishing place Berlin [u.a.]
    Document type Article
    Database ECONomics Information System

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  9. Article: Extended design principles for closed loop supply chains

    Bloemhof-Ruwaard, Jacqueline M / Krikke, Harold / Pappis, Costas P / Tsoulfas, Giannis T

    Quantitative approaches to distribution logistics and supply chain management , p. 61-74

    optimising economic, logistic and environmental performance

    2002  , Page(s) 61–74

    Institution Honeywell Inc
    Author's details Harold Krikke
    Keywords Logistik ; Betriebliche Kreislaufwirtschaft ; Produktlebenszyklus ; Theorie
    Language English
    Publisher Springer
    Publishing place Berlin [u.a.]
    Document type Article
    Note Literaturangaben
    Database ECONomics Information System

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